FAQ

Questions rescues ask us.

Who is Fosterly for?

Animal rescues, shelters and foster networks — from a handful of volunteers to a few hundred. If you coordinate people and animals, it fits.

Do volunteers need to install anything?

No. Fosterly runs in the browser on any phone or computer. Reminders arrive by email — or on WhatsApp, if your rescue adds it and they opt in.

How does the free trial work?

You get every feature for 14 days. No card needed. At the end you choose to subscribe or your account is closed and the data deleted.

Is there one price for everyone?

Yes. One flat price per rescue, no matter how many animals or volunteers you have: €22.80 a month, or €19 a month when you pay yearly (€228). Prices exclude VAT.

Do we need WhatsApp?

No. Email is included and works for everyone. WhatsApp is an optional integration for rescues whose volunteers prefer it — we help you set it up.

What does the WhatsApp integration cost?

Setting it up with us is included. Meta charges a small fee per message a business sends; we pass it on at cost and show the running total in the app.

Where is our data stored?

In data centres in the EU. See Security & privacy for details.

Can people reply to messages?

Email replies go to an address you choose. WhatsApp messages are one-way for now; replies get an automatic answer that points to the app or a phone number.

What if we stop using Fosterly?

Yearly plans run for 12 months and end at the close of the term; monthly plans can be cancelled at the end of any month. Your data is deleted within 30 days after your plan ends.

Something missing? Ask us directly.

Give your team the hour back.

Try every feature with your real animals and volunteers. 14 days free · no card needed.